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Order Quality Form

Keene Village Plastics shipping box with colorful resin chunks

Quality Matters

The Village prides itself on producing high-quality filament for the 3D community. We source top-quality raw materials and apply laser-controlled precision practices to ensure that we have the highest quality materials in the market. Every single roll of filament that comes out of the Village should be consistent, reliable, and of the highest quality.


If that isn’t what you got when you opened the box, we want to know about it. And we will do everything we can to make it right.

Having issues with an order? We can help!

If you have an issue with your order, please fill out & submit the Village QC Order Form below. Please include within the form your contact info, order number, and any relevant, evidentiary photos you have. Once reviewed, someone from the Village will reach out to you directly & work to resolve any issue you may have.

What issue(s) are you havin with your order? (Select all that apply)
Upload File

Thank you, we will follow up with you as soon as possible regarding the issue with your order.

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